Policy guidelines

Prices:
All "Add to cart" buttons assume shipping to mainland US ONLY. For other destinations write us. S. I.ers get discounted shipping.

On-line security:
Your credit card number is not at risk with us. How can we promise that? Because we never have your credit card number in the first place as all payments go thru PayPal (now a part of eBay).

Privacy:
We promised to NEVER share your email or home address with anyone EVER (unless there's a warrant involved). We also promise that if we ever even think about changing this policy we will first ASK you (in plain English) if you would mind sharing your address and then we will honor your request. If you ever want to get off the email list (assuming you signed up) we will remove you from the list.

Returns due to damage in shipping:
We want you to be happy with your order. Naturally, any items damaged in shipping will require you to contact us for a return authorization number (RA#) for an exchange. You must let us know as soon as you discover the damage that there is a problem. Problems not reported in a timely fashion may not be eligible for refund or exchange. If any item in your order is damaged in shipping, please contact us IMMEDIATELY for a return authorization code before mailing the item back to us for a refund or exchange. The carrier insures each item and delays will give them cause to deny a claim!

All other product returns:
Full refund of the item's purchase price (not including shipping) as long as:
1) You return ship it within 21 days of the product's shipping date. (You want time to test it, no?)
2) All parts (including the box and all internals) are returned intact and in resalable condition. Nothing missing, nothing marred.
3) Make sure you call first for an RA#.
4) You pay cost of insured return shipping.

Warranty:
Defective units are covered as follows: We warrant that the product shall, for a period of one year from the date of purchase, be free of any defect in material and workmanship and that it will perform in accordance with specifications. The sole obligation of this warranty shall be to either repair or replace at our expense the product, at manufacturer’s option. The original sales receipt must be supplied for warranty repair.
There are no warranties except as stated. There are no warranties expressed or implied, including, but not limited to, the implied warranties of merchantability and of fitness for a particular purpose. In no event shall we be liable for consequential, incidental, or special damages, including, but not limited to, damages or loss of data, profits or goodwill.
Products which have been subject to abuse, misuse, vandalism, accident, alteration, neglect, unauthorized repair or improper installation will not be covered by warranty.
A valid Return Authorization Number (RA#) is required for all warranty repairs. Contact us for a valid RA#. This warranty is valid only for products purchased in North America.

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Framed Butterfly Art	Beautiful examples of Nature's art. Farm-raised in Peru and arranged in wood frames, beautiful butterflies displayed between 2 glass panes perfect for collectors or gift-giving. Also other Peruvian imports as available!